Spark is the AI assistant built into BasicOps that helps you get started and then stays with you as your personal support agent. They walk you through BasicOps at your own pace, and afterward you can ask Spark for help whenever you need it.
In this article, we will discuss:
How Spark helps you get started
When you join BasicOps, Spark welcomes you and helps you find your way around. It explains how BasicOps works, shows you the parts that matter most for your team, and can help you set things up, such as bringing in your existing work or setting up a project just by asking.
With Spark, go at your own pace. Ask questions in your own words, move on when you're ready, or pick up again later. Spark doesn’t just do what you ask, Spark will ask you what you need and then make recommendations. The best thing about Spark is you just ask.
How Spark supports you after onboarding
Once you're up and running, Spark stays on as your personal support agent. Select the Spark icon at any time and ask a question in your own words.
Spark answers right away, points you to the right place in your workplace, provides direct answers right in the chat and links to help articles that open right inside BasicOps.
So just ask away and Spark will keep you on track.
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